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How to enter a refund for customer in Microsoft Dy...

Every once in a while we have to refund a customer. For recording a refund in GP, you can use one of following three options: Refund customer for an overpayment (Credit Balance) in cash, using credit card or write a check Refund customer for a paid invoice (Return) Refund Checks Module   Option 1: Refund customer for an over-payment (Credit Balance) For this you will need to enter a debit memo. Open the Receivables...

SQL Where Clause to XML Export Window – Supp...

Today, I am going to discuss another new feature of Support debugging Tool in new build 15. The option to export data from and import it back in another company or another setup. You can refer to the following article for details about using the XML export and import. Dynamics GP SDT Essential Series 2– Transfer AA Dimensions and Codes from Test to Production Now, you can enter the Where Clause in the XML Table Export. You...

Microsoft Dynamics GP Error- Unable to open custom...

Error Message: While importing the modified reports or forms using the Customization Maintenance window, you get the following error message “Unable to open customizations dictionary” This error message is displayed when there are users logged in GP using the shared Reports or Forms dictionary. This error can also occur in case of local Reports or Forms on a terminal server. Solution: Option 1: The simplest...

Support Debugging Tool Build 15 released- Desktop ...

The Support Debugging Tool Build 15 has been released last week! It supports Microsoft Dynamics GP 10.0, Microsoft Dynamics GP 2010, and Microsoft Dynamics GP 2010 R2. Take a look at David Musgrave’s post for a complete list of fixes, enhancements, performance improvements, usability and features included in this build. Support Debugging Tool Build 15 released The list of enhancements and features is long, however the...

Dynamics GP : Why can’t I customize my Navig...

Sometimes when you click on the navigation list, the customize option may not be visible by default ( it is shown as read only) This is similar to default smartlists. You cannot modify the * smartlists.  You have to save favorite to save your modifications.  Similarly, you need to create a copy of the navigation list using the Save As option.   Enter the name for the new view Once a copy is saved the list is no...