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How to enter check received from a vendor(refund) ...

I recently had written a post about the entering refund for customers. Today I am going to discuss various scenarios about entering refund from vendor in Microsoft Dynamics GP Refund from a vendor with credit balance(over payment) Refund from vendor with no existing balance for the vendor in the GP   Case 1: There is credit balance probably from an overpayment or credit memo for the vendor. It means vendor owes you and...

How to enter a refund for customer in Microsoft Dy...

Every once in a while we have to refund a customer. For recording a refund in GP, you can use one of following three options: Refund customer for an overpayment (Credit Balance) in cash, using credit card or write a check Refund customer for a paid invoice (Return) Refund Checks Module   Option 1: Refund customer for an over-payment (Credit Balance) For this you will need to enter a debit memo. Open the Receivables...

Microsoft Dynamics GP Error- Unable to open custom...

Error Message: While importing the modified reports or forms using the Customization Maintenance window, you get the following error message “Unable to open customizations dictionary” This error message is displayed when there are users logged in GP using the shared Reports or Forms dictionary. This error can also occur in case of local Reports or Forms on a terminal server. Solution: Option 1: The simplest...

Dynamics GP : Why can’t I customize my Navig...

Sometimes when you click on the navigation list, the customize option may not be visible by default ( it is shown as read only) This is similar to default smartlists. You cannot modify the * smartlists.  You have to save favorite to save your modifications.  Similarly, you need to create a copy of the navigation list using the Save As option.   Enter the name for the new view Once a copy is saved the list is no...

Safe Pay Error – There is no check transacti...

Error message: The following error message is displayed when you click Load/Reload Transactions button in Transactions Upload window “There is no check transaction type setup Upload aborted”   Solution: This means file format set up is not complete and you need set code for transaction types. Open the Safe Pay Configurator window from (Microsoft Dynamics GP menu >> Tools >> Routines >> Financial...

Microsoft Dynamics GP Error- Batch is Marked for P...

There are a few questions I get asked almost every week. Over the next few week’s I’ll try and document details about these common problems and resolutions. Error message: “Batch is marked for posting by another user.” This is one of most common error messages displayed in GP. Usually, in such a case a batch is visible in the lookup list. However, when you try to open the batch, the above mentioned error...